Austen Academy Case study header

The Austen Academy, Hampshire

We helped The Austen Academy, a small SEN school to go paperless & cashless, to manage payments for dinners, snacks and trips

Case study: The Austen Academy, part of the Catch22 Multi Academies Trust

The Austen Academy is a small SEN all-through school, specifically for children with autism. The school opened in 2021 and their initial system and processes were not working well and they quickly recognised that they needed fully integrated software to manage all payments, meals, trips and parent communications.


Parents pay for their child’s meals in advance and their account is automatically debited once a meal is chosen. We can then run reports to inform the kitchen how many of each meal to prepare and also for the lunchtime staff, so they know which child has ordered which meal.

The kitchen also have their own log ins; I amend absences from the daily register, then they know exactly what the children are having, and it’s all completely paperless now.


The Extended Day module works well for managing the orders and payments of midmorning snacks for our secondary aged pupils.


The school runs many field trips throughout the year and uses the Trips & Events module to manage this. Setting up new trips is quick, and it is really easy to create a cohort for the trip. Then using the Communications module, we can inform the parents of the new trip, ask for payment, and also seek parental consent using the integrated online form function.

See how user-friendly our software is to manage your payments and admin efficiently.

One of our product experts will show you the system and our parent facing app in a live demonstration and answer any questions you may have.

There’s no obligation and you can ask us anything.

For parents: see link

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