Support

At Tucasi we recognise that schools expect the highest quality customer service
and we are committed to providing just that.

To log a ticket, check out the FAQs, or download some of our useful support guides please visit our SCO help centre.
 
The quickest way to receive support is by submitting an online ticket. Our team will get in touch with you directly. Please note: this service is for schools only.
 
We have a team of experienced technical support staff who will work with you.
An Important Note To Parents
Due to data protection, if you are a parent and experiencing problems with your account you will need to contact
your child's school, as we are unable to help you directly. 
 
Alternatively, there is help documentation available when you log into your Online Payments account.
Top Tip - Update Prices In Your Dinner Money Module
Did you know you can increase prices on your Dinner Money module by following a few simple steps. 
Download our interactive guide now.

View Our Modules