Experienced and passionate about IT for the educational sector, Steve has an extensive track record in operational change, digital transformation and customer service. He strives to achieve high level customer experience through collaborative working relationships and acting as a trusted advisor.
With his extensive experience in education and software, Steve identifies opportunities to introduce new revenue streams for schools, increase margins and reduce costs.
Outside of work Steve likes to get involved in supporting education in his local area, holding Governor and Chair of Governor roles in local schools and more recently as a Trustee at OWN Academy Trust in Cambridgeshire.
Steve is an avid lover of all water sports and is never happier than when he is on or near the water.
Head of Operations
Barbara is head of the operations and professional services team. She has worked at Tucasi since 2013 and as a result is very knowledgeable about the education sector and how to get the most out of our modules. Working closely with schools, Barbara provides invaluable support to schools.
Prior to joining Tucasi, Barbara was a School Business Manager with business manager qualifications: CSBM and DSBM.
When not working, Barbara enjoys taking her Border Collie, Jasper out for long walks in the countryside or when the family are at their caravan, or to just relax with a good book.
Head of Customer Support
James is the Customer Support Manager and has been part of the Tucasi family since 2009. During his time in the customer support team, James has gleaned a wealth of experience and knows the modules inside out. Initially, he joined the company as first line support and worked his way up to third line support before becoming the Support Manager for the team.
James is still very much involved with the day-to-day customer support alongside his team and continues to work closely with customers to help solve their technical issues. James’ expertise is valued by the schools he liaises with and regularly receives positive feedback from the customers he has helped.
Outside of work, James enjoys taking his children to football watching them grow, hopefully into the future England Goalkeeper!
Head of Development & Infrastructure
Nathan is an experienced IT professional, with a passion for building software that improves the lives of our users. Having worked in various technical and management roles at Tucasi, Nathan has in-depth knowledge of the challenges school admin offices face and leads our technical teams to continually develop solutions to make their lives better.
Outside of work Nathan gives back to the education community by volunteering his time as a school governor, and plays the occasional game of golf.
Head of Sales & Marketing
Terry’s ambition is to help schools to better manage their income more effectively with fully integrated software solutions to meet their needs. With his expertise, Terry can call upon years of experience to support schools in reaching their goals.
Terry has been part of the Tucasi family since 2008 and has built strong relationships with school leaders during that time, and they value his expertise and advice to overcome any issues they have.
Outside of work, Terry enjoys spending time with his family and can often be found playing taxi service to both of his sons for their many clubs and social events.
National Account Manager
Janine has been part of the Tucasi team since 2007 so really knows our products and customers inside out!
Working closely with Multi Academy Trusts, catering companies and Local Authorities Janine knows that strong relationships are built on trust and integrity and believes that this is the cornerstone of Tucasi as a company.
For Janine, life outside of work is full of travel, nothing better than a backpack and a new destination.
Paul is the first port of call for both primary and secondary schools wishing to discuss how Tucasi’s software modules can help improve efficiencies at their school. By helping schools to manage their income more effectively, Paul advises on software solutions to best meet the school’s individual needs.
Outside of work, Paul is a passionate music fan and has managed bands, organised live music events and has presented a weekly internet radio show.
Kirsty has recently joined the Tucasi sales team and is passionate about understanding customer needs and delivering the right solutions to primary and secondary schools through building effective relationships. Kirsty is keen to learn from the expertise around her and grow in her role at Tucasi.
Outside of work Kirsty loves to holiday with family and friends, listen and dance to live music and has regularly fundraised for Rare Dementia over the past few years.