New catering platform transforming allergy management in Surrey Schools
Shaping the future of school meal management
School Allergy Management System
From allergies to requirements, we’ve got every child covered.
Support every pupil with confidence. Tucasi’s new Allergy Management module works seamlessly with Extended Day and Dinner Money to ensure your menus meet individual needs.
Trusted Safeguarding and Compliance
Built with safeguarding and Natasha’s Law in mind
Allergy compliance isn’t just a policy, it’s protection. With pupil profiles, dietary flags, and menu filtering built directly into your Tucasi SCOPAY platform, you’re safeguarding children while building trust with families.
This module also supports religious dietary requirements and lifestyle choices like vegetarian or vegan meals.
Why Allergy Management Matters
Most schools still manage allergies and dietary needs using paper lists, MIS notes, or memory. This is risky, admin-heavy, and leaves room for human error. Schools face:
Unsafe meals being served
One error could trigger a severe allergic reaction or even fatal anaphylaxis.
Parental anxiety and complaints
Unclear communication about allergies leads to fear, mistrust, and children missing out on meals.
Outdated or inaccurate records
Schools often discover discrepancies what’s on file.
Human error from new or temporary staff
Stand-in team members may not know which pupils have allergies—putting children at risk.
Lack of system for dietary
needs
Vegetarian, Halal, and other dietary needs are often missed or inconsistently handled.
Major reputational damage
A single allergy breach can make headlines and harm trust in your school’s care standards.
How Tucasi Puts Saftey Back on the Menu
Tucasi’s School Allergy Management module gives schools a reliable, centralised way to manage all pupil dietary requirements, integrating seamlessly with the Dinner Money module & SCOPAY.
Parents are required to confirm and approve the allergy information held on file, placing the responsibility back with them to keep it accurate and up to date.
Meal menus automatically filter to show only safe, approved options, and kitchen staff can clearly see which meals to prepare and which pupils have allergies, all in real time.
Safety first: Allergies are proactively managed, with a full audit trail in place.
Inclusivity built in: Supports medical, religious, cultural, and ethical dietary needs.
Reduced admin: One clear source of truth means fewer manual checks and less time wasted.
Parent confidence: Families know their child’s needs are recorded, respected, and followed.
Always up to date: No more reliance on outdated, once-a-year MIS updates.
Clear responsibility: Parents remain accountable for keeping allergy information accurate and current.
Who Benefits from Tucasi Allergy Management?
Business Managers
Headteachers
Parents & Pupils
– Eliminates the risk of parents ordering unsafe meal orders.
– Cuts hours spent on manual list checks.
– Provides clear compliance and safeguarding evidence.
– Enhances safeguarding and pupil wellbeing.
– Demonstrates inclusivity for all dietary needs, from allergies to lifestyle choices.
– Reassures parents and builds trust in school leadership.
– Confidence that their child’s needs are recognised and respected.
– Safe, clear meal ordering experience through SCOPAY.
– More choice for children with specific dietary requirements.
Single Schools:
Save hours of admin, improve safeguarding, and give your team confidence with reliable allergy tracking.
Trusts (MATs):
Standardise allergy care across all your schools using the Tucasi platform – with potential cost-saving opportunities for multi-site adoption.
Free SCOPAY app for parents
Parents can book trips, clubs, dinners and make payments with our free SCOPAY app.
Give your parents access to their own mobile dashboard, where they can see balances, make payments, and even view calendars, right from their phones.
Parents can also set up alerts for reminder messages, e.g. low dinner balance, by email.
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