This school, like many others, believed they had allergy management under control. With only six children on their allergy list, the team felt the risk was small and their manual processes were enough to keep everyone safe. It’s a common assumption. When numbers are low, it’s easy to rely on memory, paper notes, or informal communication.
But that confidence was shaken when they experienced an allergy breach. A pupil was given a meal they shouldn’t have received. Thankfully, the situation was caught in time, but it exposed something crucial: even with a small number of allergy pupils, the margin for error is frighteningly thin. It only takes one slip for a child to become seriously ill.
The incident prompted the school to rethink their approach and look for a safer, more reliable solution. That search led them to our allergy module.
Since adopting the system, the transformation has been significant. Staff describe it as “so much easier” and say it has genuinely “made life easier in the office.” What previously involved reports and manual checking is now “just a button click.”
Parents have echoed the positive feedback. One allergy parent is “very happy with the new system,” while others highlight how simple the allergy sign-off process has become. Clear meal descriptions also mean ordering is “a lot easier,” reducing confusion and giving families more confidence.
Reflecting on their experience, the school shared that if telling their story “helps stop just one child becoming ill, then we’ll do whatever we can to get the word out.”
This case study shows that even a small allergy list carries serious risk—and that the right system can prevent breaches, protect children, and restore trust.
Don’t wait for a breach to expose the risks.
Schedule a demo and see how easily allergies and dietary requirements can be managed safely.
