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Medway Primary School, Leicester

We helped Medway manage Milk Money in the quickest, smoothest way possible.

A mixed-gender local authority primary school catering for children aged from 3-11. Medway has recently expanded from a 2 form entry school and now caters for 3 classes in Years 2, 4 and 6.


Here at Tucasi we receive a number of enquiries from schools seeking advice on setting up our modules to assist them in monitoring provision and payments for school milk.

Whilst some schools have configured Milk Money via the Trips and Events tab, others have used product buttons on the income screen.  However, here we focus on a great solution adopted by the team at Medway Community Primary School in Leicester.


Monitoring milk money has always been a challenge for Medway due to the variations in take-up patterns amongst children and the fact that individual debt also needed to be chased. With this in mind, Ann configured one of the pre-payment accounts within the Extended Day module to cope with their milk provision.

Codes are set to record paid or free milk provision as well as a 'no milk' code (used to identify easily where milk was not or could not be provided on a given day).

Extended Day 'preferences' are used to configure pupils who opt for milk, so that it's easy to identify pupils who either pay or who have a free milk entitlement without further cross-checking. Ann then auto-populates the milk registers on a weekly basis.

Mail merged letters are produced weekly to remind parents who owe more than a week's worth of money exactly what is due.

Excellent reporting

Not only has the solution helped the expanding school save a considerable amount of time, the Extended Day module has also assisted with the school's milk return to the Local Authority. At the end of every week, Ann produces the Milk Attendance Summary which she can export directly to Excel to submit to the LA.

Ann says that the new solution helps her keep on top of any debt, which now runs at a minimum. In fact, she now confesses to having a secret pastime of running the Debt Report whenever she has a moment spare just to double-check the latest figure and see how it compares to the previous week, or even previous day!