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Support
Committed to supporting schools
              
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This link is for remote sessions with our team
At Tucasi we recognise that schools expect the highest quality customer service and we are committed to providing just that. We have a team of experienced trainers and technical support staff who will work with you to implement your Tucasi system and to get the best out of it, through our range of training courses and via our customer support services.
If you have a query or problem you can find answers to many common questions and issues regarding the use of Tucasi software in our Frequently Asked Questions. You can also look at the latest versions of our User Documentation. If you need assistance from one of our support staff, you can either send us an email, complete our problem submission form or phone our customer support line. Our support staff are available between 8.30am and 5pm, Monday to Friday.
"We have been using the Tucasi system to manage our school trips, charity collections, school events and dinner money for 2 years. We absolutely love it! It meets all of our needs and it saves us administration time; it’s obvious that it’s been designed specifically for schools. What we also find refreshing about Tucasi is that customer service doesn’t stop with the sale, the ongoing support and training are brilliant and there is always a friendly voice on the end of the phone should we need help."
Primary School in Nottinghamshire